SHIPPING POLICY

Order Processing

Orders are processed within 24–48 working hours. During high-volume periods, processing may take longer. Tracking information is shared after dispatch.

Delivery Timelines

Standard delivery takes 4–7 working days and is fulfilled through reliable courier partners. Delays may occur due to weather, transport strikes, operational issues, or seasonal surges.

Address Accuracy

Customers must provide accurate shipping details. Incorrect or incomplete addresses may lead to delays, cancellations, or additional charges. For corrections before dispatch, customers may contact support via email.

Damage Protocol

In case of damaged shipments, customers must take photos of the outer packaging and product and report the issue within 48 hours. Resolutions may include replacements or other remedies after verification.

COD Policy

COD is available for select pin codes. Refusal of COD orders may result in blocking COD services for future orders. Misuse may lead to account restrictions.

Force Majeure

Delays caused by natural disasters, political instability, system failures, or strikes are not the responsibility of the brand.